1. Ordering & Delivery
1a) How do I subscribe to the Journal of Medical Device Regulation?
Click on the Subscription link on the left hand side of the page, choose your required subscription type, and proceed to Checkout. You will be able to choose to pay (i) by bank/wire transfer, (ii) by credit/debit card (Visa, Mastercard, Amex) or (iii) by PayPal/Google Pay/Apple Pay (as available). An invoice will be emailed to you automatically once you have completed the ordering process.
1b) How do I know what type of licence I need?
- A SOLO licence is a subscription for a single user and only the named subscriber will be able to access and read the Journal.
- A CORE licence is for 2 users and is ideal for start-ups or growing RA teams located at a single site.
- A STANDARD licence is for established RA teams of up to 10 users located at a single site.
- An ENTERPRISE licence is for larger companies with a bigger RA department of up to 20 users located at a single site.
- A GLOBAL licence is for organisations with different RA teams at various company sites.
Go to the Subscription link on the left hand side of the page for full details of each licence type.
1c) Can I see a sample copy of the Journal before I agree to subscribe?
Yes! Go to the Free Sample link on the left hand side of the page. Complete the form and you will automatically be taken to a page where you can download a free sample copy of the Journal of Medical Device Regulation.
1d) Which issue of the Journal will my new subscription start with?
New subscriptions to the Journal of Medical Device Regulation will commence with the current issue.
1e) Do I have to pay VAT on my order?
Electronic journals and electronic publications sold by a UK company are subject to zero rate VAT. So you will not have to pay VAT on subscriptions to the Journal or for Bookstore publications. Other purchases may, however, be subject to VAT.
1f) How do I order a publication from the Bookstore?
Click on the Digital Bookstore link on the left hand side of the page and you will find a list of all the publications that are currently available for purchase. Select the publication(s) you want and then pay by credit card or bank transfer. Once payment has been received, you will receive an email containing a link(s) to the publication(s) you have ordered. You will also be able to access your publication(s) by logging in to the My Account section of our website and going to My Purchases.
1g) I am a subscription agent. How do I open an account?
Please email us and we will help you set up a subscription agent account.
2. Subscription Management
2a) How do I login?
Go to the My Account link at the top of the page. You will then be asked to enter your username and password, both of which are case sensitive. Please note: your username may not be the same as your email address – always use the username you were assigned. When you have successfully entered this information you will automatically be taken to the subscribers-only area of our website. From here you can download the latest issue, search our back issues for information, view and amend your subscription details, etc.
2b) I have purchased a multi-user licence. How can my team members get their own login details?
If you have purchased a STANDARD or ENTERPRISE licence, please email us with the names and email addresses of the other users and we will set up access for them. Once set up on our system, each user will receive an email from us informing them of their username and asking them to set a password.
If you have purchased a GLOBAL licence, we will set up a special username and password that can be shared by all eligible team members. This will be separate to your billing account. Please email us to set this up.
2c) How do I view and download the latest issue?
Log in to My Account and then go to JMDR Publications. Here you will find a link to the current issue (as a PDF) plus links to all previous issues of the Journal.
2d) Can I access older issues of the Journal?
Yes! All subscribers are able to access the back issues of the Journal of Medical Device Regulation for the duration of their subscription. Simply log in to My Account and then go to JMDR Publications. Here you will find a link to the current issue (as a PDF) plus links to all previous issues of the Journal.
2e) How do I search for specific information within the Journal?
To save you the time and effort of browsing all our back issues to find the information you need, we offer a search facility. When you are logged in through My Account, you can use the Search Articles facility to find and view articles easily from 2017 to the present day. This facility shows you the article text directly in the search function plus gives you a link to the issue it was published in.
2f) How do I renew my current subscription?
When your subscription is due for renewal, you will be sent reminders by email containing full renewal instructions. However, you can renew at any time online by logging into My Account. Go to My Subscription and click the Renew Now button. You will be able to review and update the billing and primary subscriber information, including adding a PO number if desired, before submitting your renewal. You will be able to choose to pay (i) by bank/wire transfer, (ii) by credit/debit card (Visa, Mastercard, Amex) or (iii) by PayPal/Google Pay/Apple Pay (as available). An invoice will be emailed to you automatically once you have completed the renewal process. If you wish to change the number of users, please contact us.
2g) I need an invoice to process my renewal payment, how do I get one?
That’s easy. If you follow the instructions in FAQ 2e) above to confirm your details, you will be sent an invoice by email so you can process your payment. As always, you will be able to choose to pay by bank/wire transfer, credit/debit card or PayPal/Google Pay/Apple Pay (as available). Once your payment has been received, you will receive another copy of the invoice by email, this time marked as paid.
2h) Will my subscription price increase each year?
Yes, we increase our prices annually, and the prices run from 1 January to 31 December. The price you will pay for your renewal will depend on when you renew, not your renewal date. For example, if your renewal is due on 31 January 2021 but you renew on 15 December 2020, you will pay the 2020 rates. If instead you renew on 15 January 2021, you will pay the 2021 rates. If you have any questions about your renewal rate, please contact us.
3. General Questions
3a) What do I do if I forget my username?
Please email us with your name, your email address, your company name and the primary subscriber contact name (if applicable) and we will re-send your username to you by email.
3b) What do I do if I forget my password?
There is a Lost your password? link on the My Account login screen. If you click the link and follow the instructions, you can reset your password.
3c) How do I subscribe to your free email alerts?
Go to the Email Alerts link on the left hand side of the page to sign up to receive discounts and other offers for Journal subscriptions and our Bookstore publications. You can also sign up to receive headlines of each issue of the Journal on the day of publication and/or details of new publications released through the Bookstore and/or advertising offers.
3d) How do I unsubscribe from your email alerts?
Every promotional email we send out has an unsubscribe link at the bottom. It’s quick, safe and easy to use. It is not possible to unsubscribe from emails that form part of your subscription management and/or are required to fulfil your order.
3e) I would like to suggest a topic to be covered in the Journal of Medical Device Regulation, how do I do this?
If you are a current subscriber and there is a specific subject that interests you that has not yet been covered by the Journal, please send an email to editor@globalregulatorypress.com letting us know your suggestion.
3f) I would like to publish an article in the Journal of Medical Device Regulation, how do I do this?
Go to the Write For Us link on the left hand side of the page where you will find information on the types of articles we accept, how they should be formatted, the submission procedure and the editing procedure. We cannot guarantee publication of any material submitted so it is advisable to send a short synopsis to us first.
3g) I would like to advertise with you, how do I go about this?
Go to the Advertise link on the left hand side of the page, which explains the advertising options we have available: print, online, email. You can also download a copy of our latest Media Guide.
3h) Do you use AI to generate your content?
No! At the JMDR, our articles and news are not AI-generated. They are written by experienced in-house editors and international experts with hands-on local knowledge of regulatory systems. Our content goes beyond describing requirements. It focuses on how to interpret and apply them in real-world regulatory work.
